Terms & Conditions – Cholan Coffee
Last Updated: June 2026
Welcome to Cholan Coffee. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms.
1. Acceptance of Terms
By using the Cholan Coffee website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
2. About Cholan Coffee
Cholan Coffee specializes in providing premium South Indian filter coffee products. We strive to ensure that all product information, descriptions, and prices displayed on our website are accurate and up to date.
3. Products and Pricing
- All prices are listed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- We reserve the right to modify, discontinue, or update products at any time.
- Product images are for illustration purposes only. Actual packaging may vary slightly.
4. Orders and Payments
- Orders are confirmed only after successful payment or order verification.
- We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or other legitimate reasons.
- Customers must provide accurate billing and shipping information.
5. Shipping and Delivery
- We aim to process and dispatch orders promptly.
- Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.
- Cholan Coffee is not responsible for delays caused by third-party logistics providers.
6. Returns and Refunds
Returns, replacements, and refunds are subject to our Refund & Returns Policy. Customers are encouraged to review the policy before making a purchase.
7. Product Storage and Usage
To maintain freshness and quality:
- Store coffee powder in an airtight container.
- Keep away from direct sunlight, heat, and moisture.
- Follow the storage instructions provided on the packaging.
Cholan Coffee is not responsible for quality issues arising from improper storage after delivery.
8. Intellectual Property
All content on this website, including:
- Logos
- Brand names
- Product descriptions
- Images
- Graphics
- Website design
are the property of Cholan Coffee and are protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
9. User Responsibilities
By using our website, you agree:
- Not to misuse or interfere with the website’s operation.
- Not to upload harmful, illegal, or malicious content.
- Not to attempt unauthorized access to website systems or customer information.
10. Limitation of Liability
Cholan Coffee shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid by the customer for the purchased product.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Force Majeure
Cholan Coffee shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, government restrictions, transportation disruptions, or technical failures.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in Tamil Nadu, India.
14. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.
15. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Cholan Coffee
Email: support@cholancoffee.com
Thank you for choosing Cholan Coffee – Authentic South Indian Filter Coffee, Crafted for Every Coffee Lover. ☕